Helpshift’s Digital Customer Service Platform
Whether you’re looking to get started with messaging or scale your current program with automation, these three plans were made to create superior customer service experiences.
Get started quickly with our starter package of digital customer service tools.
Web & Mobile In-App Messaging Email Ticketing Live Chat Web & Mobile In-App Help Center Agent Desktop & Case Management Knowledge Management Time-Based Automation New Issue Automation
Drive efficiency and decrease costs with our automation and self-service features.
Includes all Essentials features plus Auto Assignment Load Balancing Optimized Routing Flexible Queues Time-Based Automation (in minutes) Advanced Analytics
Deliver best-in-class customer service with the highest level of automation.
Includes all Business features plus AI-Powered Answer Bot Real-Time Operations Time-Based Automation (in seconds) Teams Management Elite API Rate Third-Party Apps